The Short variation: if you should be trying to find an original gemstone or special wedding present, Leibish & Co. features a sturdy inventory of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company is operating online since 1998 with an individual touch with made perform business the world over. Leibish & Co. makes it simple to buy loose stones or to make use of their no-cost “Design yours” device to carry your own ideal bit of precious jewelry to life. With years of expertise and strong workmanship under the strip, Leibish & Co. is found on the verge of growing its inventory to watches along with other add-ons.
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When Leibish Polnauer founded 1st web diamond company in 1998, it took nearly the full day to upload one picture and description to their site â but he had been a visionary who watched possible inside fledgling world of ecommerce. “as he views the possibility in a concept, he will fit everything in in his power to advance along with it,” stated Benji Margolese, Director of information advertising for Leibish & Co.
Leibish developed an effective, family-run procedure with his spouse and kids offering in management positions. They’ve grown a fruitful internet business with practices located throughout the world. Leibish & Co. is actually a leader in distinctive colored diamonds and gems which happen to be difficult to find somewhere else. Its expensive diamonds are also conflict-free, basically a significant factor for a number of shoppers.
“men and women started to all of us simply because they find something a little different, anything a little more unique than what the rest of us has,” Benji mentioned.
While Leibish & Co. provides top-quality traditional diamonds, the organization focuses on colourful, unique jewellery. Whenever requested exactly why the business features such a high customer return rate, Benji easily pinpoints why.
“It is a variety of excellent products, great solution, and jewelry designed for the highest quantities of perfection,” he said. “The jewelry we make isn’t your everyday, mass-produced sort of product. Each piece is actually tailor-made to completely suit the diamond or gem picked by the client.”
Leibish & Co. is actually a true family members company, with Leibish’s members of the family playing key functions in the company.
Leibish serves as Founder and President regarding the organization, while their partner, Rosi, may be the business’ Events management. Their particular oldest girl, Chavi, functions as the Lead Jewelry Designer â that is an enormous duty since custom jewelry makes up above 50percent from the businesses business, Benji stated.
Leibish’s eldest boy, Yossi, will be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, who’s a graduate associated with Gemological Institute of The usa, may be the Chief Diamond Buyer for the business. “Shmulik is, genuinely, certainly a lot of gifted color diamond experts in the,” Benji stated.
Leibish’s son Itzik is the businesses COO and runs their New York company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, may be the business’s CFO.
“as among the longtime people in the team, I can let you know that, even though there isn’t any relation, they consider me, among others, part of their family,” Benji mentioned. “most of us bring our own expertise to your company, but come together to regularly expand the company.”
Customers are additionally handled like family at Leibish & Co., in which the company invests fuel into private solution and product sales. “have you ever addressed one specific agent, eg, that is the exact same individual you will definitely constantly deal with, whatever you are phoning or composing in about,” Benji mentioned. “do not rely on moving customers to different divisions when they have a concern or specific problem they would like to deal with.”
Leibish features various different types of customers: you can find consumers, who mostly shop through internet site, retailers, and people inside the trade company, whom generally go to the businesses primary offices in New York, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are from US. Its next top market is Canada, followed closely by the United Kingdom, Australian Continent, Hong-Kong, together with remainder of European countries.
Consumers at every phase of existence shop at Leibish & Co., though most are between the ages of 35 and 54, Benji said. Also, the firm garners about 300,000 website check outs every month â and helps to keep most of the clients returning.
“with well over a 70% return buyer status, we remain among the most well-known businesses in our niche,” the guy said.
Leibish & Co. carries top-quality jewellery, but also maintains inventory freedom, especially for internet based customers, Benji stated. The company offers a huge selection of free diamonds and precious gemstones, but their crucial items are tailored precious jewelry productions.
“We hold a big number of multicolor diamond and gem stone jewelry, which includes on the rarest shades ever before observed,” he mentioned. “we’re recognized best by the bread-and-butter products â yellowish diamond and green diamond involvement rings. However, we sell diamonds of virtually every tone, and priceless gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, too, but our expertise is within the arena of shade.”
For consumers who possess one thing in mind and want assist making it a reality, Leibish & Co. provides a “Design Your Own” jewelry device, which Benji said is actually their hottest product.
“normally, when shopping for a particular part, folks typically want particular rocks and setting styles they will have already fallen in love with,” the guy said. The “Design your personal” tool makes it possible for clients to construct a bit by using the material, placing, and material of the choice.
“It allows these to deliver their particular fantasies your â with the knowledge in artistry,” Benji informed you.
since it looks forward to the long term, Leibish & Co. is slowly changing toward higher-ticket products and product assortment. The business seems comfortable branching over to new products due to the devotion and love it relates to perfect its recent projects.
“we’ve talked about exposing lots of add-ons â particularly luxury watches, purses, and also pens,” Benji said. “But we chose to wait until we 1st perfected the main line of item, and is diamond jewelry.”
Leibish & Co. is researching ways to carry on perfecting the well-known site, also. One way it intends to improve their on the web experience is through introducing enhanced truth characteristics, which will offer virtual customers more of an in-store knowledge.
As an organization with its roots in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional business which views modification due to the fact different, perhaps not the rule.
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